Senior IT Support Engineer
Ref: SCH-RAaAS-0192 10 day(s) remainingAdditional Information
Contract Type: Permanent Contract Term: AYR - All year round Hours per Week: 40.00 Weeks per Year: 52.000 Pay Grade: £34,000 - £38,000The Role
The Royal Alexandra and Albert School exists to give our children a distinctly different start in life, preparing them for the world with hope, optimism, compassion and empathy.
We are a co-educational, non-selective state boarding school, for boys and girls aged 7 - 18,. This is a boarding school with Flexi Boarding students attending from the local area and a lively community of around 400 Full Boarders, passionately involved in a wide range of after-school and weekend activities and trips.
Our Ofsted inspection of March 2024 states ”pupils are happy and well cared for at Royal Alexandra and Albert School. They benefit from positive relationships with staff across the school. Pupils feel safe, confident that if they report any concerns or worries they will be dealt with”.
We offer:
- Professional, supportive and committed staff team
- Beautiful estate set in 260 acres of parkland
- Convenient location, close to the A23 and M25
- Free on-site parking
Join our dynamic IT team and play a pivotal role in shaping the future of our school. As a busy boarding school on a large site, you will be responsible for providing expert technical support, managing Cloud / IT infrastructure, and driving digital innovation. You will work closely with the IT Operations Manager to ensure seamless operations and enhance the overall user experience. This is your chance to make a real impact and help shape the future of IT at RAAS!
We reserve the right to interview and appoint prior to the closing date of the advertisement
Skills
| Personal Attributes | |
|---|---|
| Strong communication, planning, and organisational skills |
Essential
|
| A strong customer service orientation |
Essential
|
| Ability to work independently and as part of a team |
Essential
|
| Experience | |
| Experience with print management systems (i.e. papercut) |
Desirable
|
| Experience with mobile device management (MDM) (i.e. JAMF School) |
Desirable
|
| Experience with MIS Systems (i.e. SIMS) |
Desirable
|
| Experience with security systems (CCTV, access control) |
Desirable
|
| Experience supporting IT systems in an educational setting, preferably in a boarding school environment |
Essential
|
| Understanding the unique needs of a boarding school environment, such as 24/7 IT usage needs |
Desirable
|
| CPD / Training | |
| A commitment to continuous learning and professional development |
Essential
|
| Relevant Skills | |
| Strong technical skills in network security best practices (firewalls, IDS/IPS, wireless security) |
Essential
|
| Strong technical skills in troubleshooting and problem-solving |
Essential
|
| Strong technical skills in active directory/group policy administration |
Essential
|
| Strong technical skills in data and cyber security |
Essential
|
| Strong technical skills in virtualisation (servers, storage, backups) |
Essential
|
| Strong technical skills in Google Workspace administration |
Essential
|
| Strong technical skills in M365 service administration |
Essential
|
| Strong technical skills in Networking (switches, routers, VLANs) |
Essential
|
| Strong technical skills in Windows Server environments |
Essential
|
| Strong technical skills in network services (DHCP, DNS, wireless, VPN) |
Essential
|
| Qualifications | |
| Relevant IT professional qualification (i.e. MCSA, CCNA or equivalent) |
Essential
|
Related Documents
Safeguarding Information
The Royal Alexandra and Albert School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to the post if successful, including an Enhanced DBS check. Staff must be aware of and comply with policies and procedures relating to child protection, health and safety regulations, security and confidentiality, reporting all concerns as appropriate. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
At The Royal Alexandra and Albert School we strive to be inclusive and value the positive impact of diversity and equality within our school. We welcome applications from all backgrounds, and particularly encourage those from ethnic minority groups who reflect the diversity, and varied cultural and ethnic backgrounds, of our student community / boarding community.
Royal Alexandra & Albert School
Gatton Park
Reigate
Surrey
RH2 0TD
HR
hr@gatton-park.org.uk